Copied
This game is all about learning how to be effective mediators in workplace conflicts. You'll step into the shoes of both conflicting parties and a mediator, guiding them to a resolution. By practicing these skills in a safe and controlled environment, your team can become more proficient at helping others resolve conflicts constructively. Get ready to guide parties toward peaceful resolutions!
Materials needed:
- A list of workplace conflict scenarios (create these in advance)
- Chairs or a comfortable seating arrangement
- A designated mediator for each scenario (can be a participant or a facilitator)
- An open and respectful atmosphere
Instructions:
- Find a quiet and comfortable space where everyone can sit and discuss without interruptions.
- Before the game, prepare a list of workplace conflict scenarios. These should be varied and relevant to your workplace. Include details about the parties involved, the issues at hand, and the context.
- For each scenario, assign roles to participants. You'll need two parties in conflict (Party A and Party B) and one mediator (the Mediator).
- Briefly explain how the game works. The two conflicting parties will act out their roles while the mediator will facilitate the discussion. The goal is to reach a resolution through communication and compromise.
- Choose one of the conflict scenarios and have the participants take on their assigned roles. Encourage them to fully immerse themselves in their characters.
- The mediator guides the conversation by asking open-ended questions and encouraging active listening. They should help the parties express their concerns, clarify misunderstandings, and explore potential solutions.
- The mediator's role is to facilitate a productive dialogue and help the parties come to a resolution. This may require suggesting compromises or alternative solutions.
- After the simulation, have a discussion with the participants.
Gallery
Video
9 Conflict resolution activities for peaceful solutions
In the world of workplace conflict resolution, activities and games are like the friendly superheroes swooping in to save the day. They're not just any heroes;